Terms, Conditions and Notices

Access to the landregistry-uk.com services and use of information contained therein is governed by the terms, conditions and notices set out below. Persons using the service are deemed to have read and accepted these terms, conditions and notices.

1. General Terms and Conditions:

• This website is owned by, operated for and on behalf of www.landregistry-uk.com.
• This website is established in Ireland in accordance with and subject to the laws of Ireland. The Courts of Ireland shall have exclusive jurisdiction in relation to any disputes which may arise in relation to the website, its uses or any information contained therein.
• You may not use the website in any manner which could damage, disable or impair the services provided through the website or interfere with any other party's use of those services.
• We reserve the right to alter the terms, conditions and notices under which the services available through the website are offered. Users of the site are responsible for regularly reviewing the terms, conditions and notices posted on this website.
• This website may provide links to other websites or resources. These links are provided solely as a convenience to the user of this site and not as an endorsement of the contents of such third-party sites. Additionally, no responsibility shall arise in respect of the availability of such external sites or resources, or for any content, products, services or other materials on or available from such sites or resources. Access from this site to third-party sites is undertaken entirely at the user's own risk. Any issues regarding external links should be directed to the administrator or webmaster of that third party site.
• Landregistry-uk.com may suspend access to the system by any user(s) or close an account where it is satisfied that this may be necessary to protect the assets and/or other users of the system.

2. Copyright:

• Save where otherwise appearing, the material provided through www.landregistry-uk.com is subject to copyright in accordance with the provisions of the Copyright and Related Rights Act 2000 (No. 28 of 2000).
• Authorisation to reproduce such material must be obtained from the copyright holders concerned.
• Land Registry map products available through www.landregistry-uk.com are historic data products and published by the HMLR and Google mapping data under a licence from Google.

3. Disclaimer:

• Reasonable care has been exercised in the compilation of the information available through this website. However, apart from the records provided through the www.landregistry-uk.com service (title, title plans, indices) which are subject to the provisions of the relevant legislation , there is no representation or warranty made as to the accuracy, completeness or currency of such information. The use of any such information, which may be altered or updated at any time without notice, is at the sole risk of the user.
• Persons accessing folio records through www.landregistry-uk.com before official business hours (currently 10.00 a.m. to 4. 50 p.m. Monday to Friday) should be aware that the information will be current as of the close of business the previous day.
• Persons accessing folio records through www.landregistry-uk.com after official business hours (currently 10.00 a.m. to 4.50 p.m. Monday to Friday) should be aware that the information will be current as of the close of business on that day.
• There is no representation or warranty made that access to this website will be uninterrupted, timely or error-free.

4. Use of www.landregistry-uk.com Title Plans:

• Screen images of the Land Registry map may be printed by you for your convenience. Control over the printing of images of folios and maps for reference purposes is determined by the user's printer and no responsibility shall arise in respect of the quality of such printed output. Such printouts from your printer may not be to scale nor dimensionally accurate.
• Only official office copies of Title Plans will be accepted for registration purposes.

5. Legend of Colours and Symbols on Land Registry Title Plans

• The legend of colours and symbols appearing on Land Registry Title Plans is published on the website, see Legends and Symbols.

6. Electronic Payments:

• Users of the service should satisfy themselves that they have correctly identified the relevant folio before purchasing. Requests for refunds will not be accepted where an electronic copy of the folio has been ordered/viewed erroneously. Please see the www.landregistry-uk.com Refund Policy published on our website.
• Electronic folio documents will prepared and issued to customers immediately on receipt of payment. It is possible to cancel applications for copies at a customer’s request only prior to issue of the requested documents.

This document was last updated on 21st, September 2018.

REFUNDS POLICY

• All orders can be cancelled, for any reason, prior to the issue of documents by email, a full refund will be issued.
• Documents erroneously ordered in duplicate. If an application is still pending, then on request by email, the duplicate application will be cancelled and the refund issued as appropriate. Where the duplicate copies have issued, these will be dealt with on a case-by-case basis. An explanation of how the duplication occurred should be submitted with the returned document.
• Other reasons, such as an unforeseen delay in completing the application, may also be valid. These will be dealt with on a case-by-case basis.
• Technical problems attributable to the operation of the website. These will be dealt with on a case-by-case basis.
• All requests for cancellations of applications for certified copies should be sent by e-mail to contact@landregistry-uk.com. The reason for the request to cancel must always be stated.

COOKIES

www.landregistry-uk.com puts small files (known as ‘cookies’) onto your computer to collect information about how you browse the site.

Cookies are used to:

• measure how you use the website so it can be updated and improved based on your needs
• remember the notifications you’ve seen so that we don’t show them to you again
• remember you while you’re changing your www.landregistry-uk.com email subscriptions

Find out more about how to manage cookies.

How cookies are used on www.landregistry-uk.com

Email subscriptions

We use a cookie to remember you while you’re changing your email subscriptions. The cookie is deleted when you close your browser.

Name Purpose Expires

email-alert-frontend_session--This remembers you as you change your email subscriptions--When you close your browser

Measuring website usage (Google Analytics)

We use Google Analytics software (Universal Analytics) to collect information about how you use www.landregistry-uk.com. We do this to help make sure the site is meeting the needs of its users and to help us make improvements, for example improving site search.

Google Analytics stores information about:

• the pages you visit on www.landregistry-uk.com
• how long you spend on each www.landregistry-uk.com page
• how you got to the site
• what you click on while you’re visiting the site

We do not collect or store your personal information (for example your name or address) so this information can’t be used to identify who you are.

We do not allow Google to use or share our analytics data.

Google Analytics sets the following cookies.

Name-- Purpose--Expires

_ga--This helps us count how many people visit www.landregistry-uk.com by tracking if you’ve visited before--2 years

_gid--This helps us count how many people visit www.landregistry-uk.com by tracking if you’ve visited before--24 hours

_gat --Used to manage the rate at which page view requests are made--10 minutes

You can opt out of Google Analytics cookies.

DISTANCE SELLING REGULATIONS

Shopping from home is also known as distance selling and includes purchases made by e-mail, fax, telephone, internet shopping and mail order. Distance selling involves communication between a trader and a consumer where they are not in each other's physical presence.

When you enter into a distance contract with a trader you have the right to expect the same consumer protection as you would have if you bought the goods in a local shop. The goods should be of merchantable quality, fit for the purpose intended and as described. Because you are entering into a distance contract you have additional protection under EU law.

The European Directive on consumer rights (Directive 2011/83/EU) (known as the Consumer Rights Directive) aims to ensure that consumers can expect the same minimum level of protection no matter where a trader is based in the European Union (EU). The Directive was incorporated into Irish law by the European Union (Consumer Information, Cancellation and Other Rights) Regulations 2013 (SI 484/2013)with effect from 13 June 2014.

COMPLAINTS

In the event that you have any concerns or complaints regarding our service then please email complaints@landregistry-uk.com. We take all concerns and complaints seriously and will make every effort to resolve them to your complete satisfaction.